LATEST ARTICLES

Spotlight on Learner-Learner Interactivity

Learners have a rich set of experiences, stories, and worldview that any learning environment must leverage. In addition, learners like to discuss, share, argue, debate, reflect, and construct their own meaning.

Cooperative Games: Everyone wins or no one does

If you are like me, you probably grew up playing competitive games and competitive sports. From Cricket, Chess, Monopoly, Ludo, and Seven...

A Case of Learning and Success ...

How do we cover 3000+ participants over three weeks, all geographically spread, from across functions and with particular needs while ensuring we...

A Facilitator’s New Normal

This is the new normal. Yes, we don’t get to meet face to face, yet we are connected. Yes, we don’t read non-verbal cues, but we are challenged to heighten our capabilities and develop content that immerses the learner. Yes, we cannot control the learning space, but we can control learner engagement and have a positive impact on their desire to learn.

Live Virtual Board Games for Learning – Lessons Learned

Over the past few weeks (16 - 28th March, 2020) amidst the Corona Virus lock down, we ran a series of live,...

Social Deduction Games: Group dynamics in decision making

One of the game genres that I find fascinating is Social Deduction. Game folklore says that the genre was accidentally started by...

Developing a Customer First Mindset: C for Mindful Communication

Udhay is on a call with the help desk executive at Artmojo.com. He ordered 10 boxes of oil paint on Thursday and had opted...

Developing a Customer First Mindset: B is for Problem Solving

Jai is a customer care representative for a popular travel website, BookMyTravel.com. He is on a call with Meera, a customer who had booked...

Developing a Customer First Mindset: A is for Empathy

It was 10.00 pm. Vineet, who works in the web sales team for ABC Insurance company, was browsing through his Twitter feed when he...