01
The complete sales game
From questioning skills, rapport building, sales process, up selling, cross selling, and complain management, Retail Rush has everything you need to deliver comprehensive sales training.
02
Play virtually or in-person
Gather your squad of 5-6 players or round up a big gang of 20+ players for an epic workshop with Retail Rush! Whether you’re all huddled together in person or scattered across the digital realm, this game’s got your back.
03
Customise and extend
You can dive right into Retail Rush using any of the 5 pre-created stores. Or you can customise the game to the specific need of your store. The game can be modeled using your products and your store layouts.
Game description
About Retail Rush
Retail Rush is an interactive in-store sales training board game where teams compete to handle a variety of customers entering the store. Players must skillfully engage with customers by asking the right questions, offering guidance, and strategically upselling and cross-selling products. The goal is to maximize revenue while ensuring ethical sales practices. The team that generates the highest sales without mis-selling emerges as the winner, mastering the art of effective and responsible retail.
Game Details
Retail Rush is remarkably easy to deploy:
- Run time: 90 minutes
- Setup and instructions: 10 minutes.
- Delivery mode: In person and virtual
- Number of players: 5 to 25
Game Objectives
Retail Rush is the most comprehensive store sales training game ever. Use this game when you need to:
- Enhance Customer Interaction Skills: Develop the ability to effectively ask questions, listen actively, and guide customers toward appropriate products.
- Master Customer Discovery and Needs Assessment: Improve skills in identifying and understanding customer needs through effective questioning and observation.
- Master Upselling and Cross-Selling Techniques: Learn to identify opportunities for upselling and cross-selling without compromising customer trust or satisfaction.
- Practice Ethical Sales: Understand the importance of maintaining integrity in sales by avoiding misselling and ensuring customer needs are met.
- Improve Decision-Making Under Pressure: Strengthen the ability to make quick, informed decisions in a fast-paced retail environment.
- Foster Team Collaboration: Encourage teamwork and communication to collectively achieve the highest revenue while adhering to ethical sales practices.
Complete Sales Training
Retail Rush can be delivered as a standalone workshop or can be embedded into your existing sales training program. It is specially suited for:
- In store sales and customer support teams
- Sales team leaders
- Management trainees and new employees
Learner Testimonials
