Client Success Partner

Flogames is a library of short, engaging games and simulations to help professionals master critical behavioral skills. We are looking for someone who keeps our clients happy and helps them succeed.

Responsibilities:

• Responsible for end-to-end client onboarding
• Work with the Sales team to conduct product demos for clients
• Assist the Marketing team with campaigns to promote the product
• Have weekly calls with clients to help address their needs
• Track usage and create detailed analytics reports
• Collaborate with the designers to create emails, posts, campaigns, competitions etc. to encourage usage within organizations
• Work with internal stakeholders to ensure that client needs are met

Skills:

• Has prior experience working with multiple internal and external stakeholders
• Strong project management and coordination skills
• Excellent written and spoken communication skills
• Strong knowledge of Microsoft Excel
• Skilled at working with data and drawing insights from the same
• Self-driven, able to work independently without much supervision

Experience level: 0-2years