Free
Expert

Appreciative Inquiry

“All leadership is appreciative leadership. It’s the capacity to see …

Free

Appreciative Inquiry

4 hours
Expert
What you'll learn
Understand the importance of Appreciate Inquiry for managing a healthy team
Apply Appreciative Inquiry to provide feedback, design a process, or restructure the workplace
Learn about the 5 core principles of Appreciative Inquiry
Discover the 5-D cycle of Appreciative Inquiry
Free
Intermediate

Assertive Communication

Skills Cafe training on being assertive and conflict management while …

Free

Assertive Communication

2.5 hours
Intermediate
What you'll learn
Frame their responses/constraints by using techniques like “conditional yes” and “diplomatic no”
Disagreeing by structuring their communication and having the main objective in mind
Establish a common ground and work towards finding win-win solutions
Apply the assertiveness techniques to overcome workplace challenges
Free
All Levels

Become a Critical Thinker

“Critical thinking is self-guided, self-disciplined thinking which attempts to reason …

Free

Become a Critical Thinker

2.5 hours
All Levels
What you'll learn
Understand common biases that stop us from thinking critically
Learn tools for critical thinking - 5Whys, Socratic Questioning, Fishbone Diagram
Learn tools for decision making - Decision Matrix
Free
Intermediate

Being Persuasive

In a world where internal and external stakeholders have multiple …

Free

Being Persuasive

3 hours
Intermediate
What you'll learn
Discover persuasion techniques backed by behavioral science and research
Use persuasion techniques to gain commitment from internal and external stakeholders
Free
All Levels

Building Cross-Cultural Intelligence

Cultural, linguistic, and social diversity is embedded in the fabric …

Free

Building Cross-Cultural Intelligence

2 hours
All Levels
What you'll learn
Understanding Cross-Cultural Intelligence
Working in Cross-cultural teams
Being mindful of other cultures in a workplace
Learning the effects of culture on working style, decision-making, and behavior
Free
Intermediate

Communicating with Impact

Explore strategies to understand you audience and structure your message …

Free

Communicating with Impact

6 hours
Intermediate
What you'll learn
Define your audience
Create impactful messages using a mix of Ethos-Pathos-Logos
Use powerful structures to build your communication
Use the power of stories to communicate
Free
All Levels

Conflict to Collaboration

The modern workplace is a complex landscape with varied skillsets, …

Free

Conflict to Collaboration

3 hours
All Levels
What you'll learn
Identify the factors that impede collaboration at the workplace
Adopt a collaborative style at work
Practice collaborative behaviors
Free
Intermediate

Critical Thinking for Managers

Critical thinking is self-guided, self-disciplined thinking which attempts to reason …

Free

Critical Thinking for Managers

5 hours
Intermediate
What you'll learn
Understand the Fast and Slow thinking modes of the brain
Understand common biases that stop us from thinking critically
Appreciate the critical thinking process
Improve quality of arguments and decisions using critical thinking processes
Learn tools of critical thinking for managers
Free
Intermediate

Developing a Coaching Mindset

The Skills Cafe Coaching Conversations training helps managers have coaching …

Free

Developing a Coaching Mindset

3.5 hours
Intermediate
What you'll learn
Develop a coaching mindset and a coaching habit
Ask effective questions that trigger thought, reflection, and dialogue
Follow a structure process to drive and document a coaching conversation
Free
Intermediate

Developing and Leading Resilient Teams

Our bodies and our minds are like bridges. They withstand …

Free

Developing and Leading Resilient Teams

3 hours
Intermediate
What you'll learn
Cultivating a resilient mindset that adapts to change
Applying day-to-day practices that improve personal resilience
Being a trusted leader and building a positive team culture
Leading a team with empathy and support
Free
Intermediate

Discuss to Develop

There are a wide array of tools available to managers …

Free

Discuss to Develop

3.5 hours
Intermediate
What you'll learn
Build an understanding of tools to develop team members
Use tools like Shadowing, Coaching, and Delegation to develop people
Learn ways to develop attitude and a mindset that is conducive to growth
Discover questions that can result in impactful conversations and insights
Free
Intermediate

Driving Change

The velocity and force of change has increased tremendously in …

Free

Driving Change

3.5 hours
Intermediate
What you'll learn
Appreciate the importance of structured change management
Adopt a communication and leadership that is style most appropriate during a phase of rapid change
Develop an understanding of the Kubler Ross Change Curve
Identify the stages of change adoption and how to work through each stage
Balancing emotions and information during a change process
Free
All Levels

Driving Engagement

The push for higher employee engagement isn’t new, and yet …

Free

Driving Engagement

3 hours
All Levels
What you'll learn
Learn the five styles of conflict management
Recognize the impact of not applying the same on levels of trust and overall morale
Place each team member on the Skill/Will Matrix based on attitude and work performance
Learn about intrinsic and extrinsic factors of motivation
Understand the value drivers of team members
Learn how to motivate each team member in a unique way
Create a “Speak Up” culture by driving open conversations and creating safe spaces
Free
Intermediate

Driving Results through Delegation

Managers act as captains of their ships. Their task is …

Free

Driving Results through Delegation

3.5 hours
Intermediate
What you'll learn
Understand the importance of managerial leverage
Appreciate the importance of delegation
Apply strategies to delegate effectively
Set up processes for high quality and high productivity
Free
Intermediate

First Principles Thinking

First principle thinking is a method of problem solving in …

Free

First Principles Thinking

5 hours
Intermediate
What you'll learn
Appreciate the importance of First Principles Thinking as a method of problem solving
Understand the factors that act as hindrances to problem solving
Create processes to apply First Principles Thinking
Use First Principles Thinking to innovate and find creative solutions
Free
Intermediate

From Feedback to Feedforward

Nothing engages ,nurtures,and motivates employees more than a well conducted …

Free

From Feedback to Feedforward

2.5 hours
Intermediate
What you'll learn
Prepare for a feedforward discussion with team members by conducting a performance root cause analysis
Follow the STAR/AR the approach to provide specific feedback
Take a future oriented, growth-focused approach to feedback discussions
Handle various employee scenarios during a feedforward discussion
Setup system and mechanism for ongoing developmental feedback