Managerial Excellence Courses

Free
All Levels

The Art of Performance Feedback

The Skills Cafe Coaching Conversations training helps managers have coaching …

Free

The Art of Performance Feedback

4 hours
All Levels
What you'll learn
Be conscious of biases that impact the feedback process
Prepare for a feedforward discussion with team members using GIF (Goals-Insights-Future) technique
Follow the STAR or the approach to provide specific feedback
Handle various employee scenarios during a feedforward discussion
Use the organizations rating scale to rate team members
Discuss ratings with team members
Setup system and mechanism for ongoing developmental feedback
Free
Intermediate

The Art of Giving Feedback

  Nothing engages, nurtures, and motivates employees more than a …

Free

The Art of Giving Feedback

2 hours
Intermediate
What you'll learn
Be conscious of biases that impact the feedback process
Follow the STAR technique to provide specific feedback
Handle various employee scenarios during a feedforward discussion
Setup system and mechanism for ongoing developmental feedback
Free
Intermediate

Productivity Hacks for Managers

Today’s workforce operates in a highly dynamic and complex environment. …

Free

Productivity Hacks for Managers

2.5 hours
Intermediate
What you'll learn
Apply the concept of Opportunity Cost to personal time and productivity management
Avoid the Sunk Cost Fallacy
Apply the Kanban methodology to manage team productivity
Apply effective strategies to manage changing priorities
Free
Beginner

OKRs and Scientific Goal Setting

Management is both art and a science. The science is …

Free

OKRs and Scientific Goal Setting

3 hours
Beginner
What you'll learn
Develop an understanding of the OKR process
Define an execution plan once stretch goals are set
Learn to set SMART Goals
Identify Lead and Lag Indicators
Explore ways to track and measure set goals
Free
Intermediate

Leading with Trust

Managers and leaders often undervalue the importance of trust. Trust …

Free
Free
Intermediate

Driving Results through Delegation

Managers act as captains of their ships. Their task is …

Free

Driving Results through Delegation

3.5 hours
Intermediate
What you'll learn
Understand the importance of managerial leverage
Appreciate the importance of delegation
Apply strategies to delegate effectively
Set up processes for high quality and high productivity
Free
All Levels

Driving Engagement

The push for higher employee engagement isn’t new, and yet …

Free

Driving Engagement

3 hours
All Levels
What you'll learn
Learn the five styles of conflict management
Recognize the impact of not applying the same on levels of trust and overall morale
Place each team member on the Skill/Will Matrix based on attitude and work performance
Learn about intrinsic and extrinsic factors of motivation
Understand the value drivers of team members
Learn how to motivate each team member in a unique way
Create a “Speak Up” culture by driving open conversations and creating safe spaces
Free
Intermediate

Discuss to Develop

There are a wide array of tools available to managers …

Free

Discuss to Develop

3.5 hours
Intermediate
What you'll learn
Build an understanding of tools to develop team members
Use tools like Shadowing, Coaching, and Delegation to develop people
Learn ways to develop attitude and a mindset that is conducive to growth
Discover questions that can result in impactful conversations and insights
Free
Intermediate

Developing a Coaching Mindset

The Skills Cafe Coaching Conversations training helps managers have coaching …

Free

Developing a Coaching Mindset

3.5 hours
Intermediate
What you'll learn
Develop a coaching mindset and a coaching habit
Ask effective questions that trigger thought, reflection, and dialogue
Follow a structure process to drive and document a coaching conversation
Free
Intermediate

Critical Thinking for Managers

Critical thinking is self-guided, self-disciplined thinking which attempts to reason …

Free

Critical Thinking for Managers

5 hours
Intermediate
What you'll learn
Understand the Fast and Slow thinking modes of the brain
Understand common biases that stop us from thinking critically
Appreciate the critical thinking process
Improve quality of arguments and decisions using critical thinking processes
Learn tools of critical thinking for managers