Developing a Customer First Mindset: A is for Empathy

It was 10.00 pm. Vineet, who works in the web sales team for ABC Insurance company, was browsing through his Twitter feed when he...

Microworkshops: The time has come

Micro-workshops are not the classroom equivalent of micro-learning. They are not short (5 to 10 minutes) learning bytes that are mostly consumed online.

Five Most Dreaded TNA Landmines and How to Dodge Them

We have all spotted these ‘Landmines’ while conducting Training Needs Analysis discussions with Business Managers.

Developing deep focus: resources, exercises and strategies

We live in an increasingly fragmented world. Multiple tasks, priorities and relationships vie for our attention at the same time. Experts know how to focus their energy singularly.

What can we learn from the Rubik’s Cube about designing great...

As I gleamed and read through the volumes of work dedicated to the Rubik's Cube, I realized that some very simple mechanisms may be at play behind making the Rubik’s Cube.

OIRE | A Structured Framework for Learning Design

OIRE is an acronym for Orient-Immerse-Reflect-Extend.

Less Animation More Learning

Ever since the advent of technologies like Flash and Silverlight there has been a tendency to use animations to explain concepts and processes.

From eLearning Courses to Digital Learning Resources

What if we build eLearning in such a way that after the initial launch of the eLearning is completed, the conceptual components can be extracted, flipped and re-used.

Best Practices in Creating Micro-learning Videos

Micro-learning is the new rage in the Learning and Development and E-learning world. Although the concept is not new, the widespread adoption of smartphones.